Great location, easy access to the train station and within walking distance to most things. Most of the staff at reception were super lovely and helpful.
Liesl
juli 2024
The staff Daniel was exceptional. Knowledgeable and resourceful like our own personal concierge. He arranged tours, taxis and filled our every need, honestly I felt like I was staying at a 5 star with service like this, Patricia also was an efficient and welcoming staff member, Both of them provide excellent customer service I would stay here at Golden Napoli whenever I return to this unforgettable city of Napoli. They made two strangers in Naples feel at home and for this I thank them so very much. Can’t wait to return !
Elvira
oktober 2024
Extremely friendly staff, were very attentive and kind. Gave recommendations for restaurants, things to do, and were available 24/7 and spoke multiple different languages, from Ukrainian to English to Spanish to Italian. We were lacking a few hangers and some slippers and they brought us extra happily, very kind. The air conditioning functioned PERFECTLY and kept us feeling very cool throughout the very hot summer visit. Bed was comfortable, the bathroom included a bidet and the hygiene products included were pleasant. Had a nice working safe for our documents and a lot of room for clothing storage too.
Caitlin
augustus 2023
Room comfortable and clean. Staff very nice.
Robert
juli 2023
The staff was very welcoming and helpful. Place was clean even if a bit older than expected. Very good value for money! Great position!
Carmen
september 2024
Staff was multilingual, accessible by phone, as well as being genuinely cheerful and eager to please. Our room was just what we hoped for. It was small, clean, comfortable, close to the airport, and affordable. Our bed was much better than most, and the place was spotless. The location was within easy walking distance of several interesting sights and the old city center. We walked the city for hours, had a nice dinner nearby, and then had to leave by 3:15 AM to catch an early flight. Even at that time of night, we had a helpful clerk at the front desk who went out of his way to help us get our car from the convenient garage next door. Everything was easy.
Reid
april 2023
Location was very good - walking distance to alot of attractions. Neighborhood has alot of good restaurants around Staff was exceptionally nice! Asked for a kettle and they gave us everything to have tea/coffee - even gave us bottled water Mini-bar was well equiped. Room was very modern, SUPER comfortable bed and pillows, good wardrobe space and very big bathroom.
Julz
april 2023
The room was not big, also the bathroom, but were very clean, and I appreciate that. The bed was comfortable. The hotel is very close to Toledo metro station (3 min).
Augusta
april 2023
Rooms and corridors were clean. Plenty of toiletries in the bathroom, towels changed daily. Good location - close both to the central station and major tourist attractions. Decent sound insulation - I could hear some noise from the street in the room, but it was not too loud.
Dmitrij
april 2023
The hotel is located close to the main tourist attractions, the rooms are clean and the staff very friendly. An aspect that we particularly appreciated was the air conditioning system that allows you to cool down and rest after a hot day in Naples. We will probably return to this hotel.
Stefan
juli 2023